I have been a "Wen Girl" for a little over a year now. I was lucky enough to go to the QVC Beauty Bash last year, the final Beauty Bash until QVC decides to bring it back (Dear QVC, please bring it back...). One of the perks of buying the very hard-to-get $75 tickets is that you get a box at the end of the day that is filled with beauty products that QVC sells. From Wen, I received a small (6 oz) bottle of each of the regular scents that Wen makes: Sweet Almond Mint, Pomegranate, Fig, Aloe & Cucumber, Tea Tree, and Lavender.
It was a nice way to try it out, because each of the scents do something a bit different. Fig is supposed to be for very coarse, curly hair. Aloe & Cucumber is for oily scalp. Tea Tree is great if you have dandruff (and it's great to mix with the others). Sweet Almond Mint, Pomegranate, and Lavender are all for all hair types.
The Pros: If you use it PROPERLY, your hair does get very soft, and very healthy. The more often you use it, the healthier your hair will be over time. It also really does protect your color. I can't tell you how many times I get my hair colored, wash my hair for the first time with traditional shampoo, and see how much of my color is running down the drain. In the year I have been using Wen, that has never happened to me... and the past 4 months, I've been a redhead. I've had almost no fading whatsoever.
The Cons: It is a bit costly, and you have to use a lot of product. That's what I mean when I say if you use it PROPERLY. You're going to read the instructions and say to yourself, "Psh, whatever, I can totally use less product. I'm not using 30 pumps. I'm using 5." And then you will hate it. I use less than what Wen recommends for my hair length. They recommend 30 to 40 pumps for shoulder length hair, and I use about 20-25. Another con is that to really get the most benefits, this is the one brand where you need to be brand loyal. Using traditional cremes, blow dry lotions, etc that are not Wen will cancel out the benefits you get from using it in the first place. But I'll be honest with you... I didn't use Wen styling products until recently, and only because it came in a set that I bought.
Whenever I buy Wen, I always look for sets and deals. I think, at the moment, the only place you can purchase Wen is through them directly, or through QVC. Personally, you can find the best deals through QVC.
I recommend trying out Wen if you don't mind spending a little more money on your hair, or if you color your hair. Wen is not for the budget conscience. A regular-sized bottle is 16oz and costs $29 full price (that's the bottle pictured above. The size at the top of this review is the 32oz, which retails for $49.50). This is why I only ever buy it when there is some kind of deal. I would love to purchase Wen all the time. Instead, I treat Wen as my special treat. I will wash my hair with Wen for a month, use a sulfate free shampoo for a few weeks, and then go back to Wen.